How can I add a chatbot to my WordPress website?

by | Feb 14, 2023

You can add a chatbot to your WordPress website using a chatbot plugin or a chatbot service. Here are the steps for each method:

  1. Using a chatbot plugin:
    1. Search for a chatbot plugin in the WordPress plugin repository. Some popular chatbot plugins include “WPBot – AI Chatbot & Voice Assistance” and “Drift”.
    2. Install and activate the plugin.
    3. Follow the plugin’s setup instructions, including creating a chatbot account, configuring the chatbot’s appearance and behaviour, and adding the chatbot to your website using a shortcode or widget.
  2. Using a chatbot service:
    1. Sign up for a chatbot service like Drift or Tawk.to.
    2. Follow the service’s setup instructions, including creating a chatbot account, configuring the chatbot’s appearance and behaviour, and adding the chatbot to your website using a code snippet.
    3. Please copy the code snippet provided by the service and paste it into the header section of your WordPress website. This can be done by going to appearance> Editor in the WordPress Admin panel, finding the theme’s header file (usually named header.php), and pasting the code into the appropriate section of the file.
    4. Save the changes and preview your website to see the chatbot in action.

Note: Before adding a chatbot to your website, you should test it thoroughly to ensure it works as expected and doesn’t slow down or change how your website performs.